ZeroDate Support
How can we help?
Explore the resources below to get ready for launch, learn how ZeroDate works, and keep your experience safe and intentional.
Getting Started
- Join the waitlist with your city so we can prioritize launch locations.
- Watch for launch emails containing download links and beta invitations.
- Complete onboarding with your dating intentions, availability, and verification steps.
Building Your Profile
- Highlight what you are seeking - ZeroDate's match intelligence uses these signals to recommend intentional connections.
- Add at least three photos that capture your personality; candid moments perform best.
- Set preferences for distance, age, and timing to keep date proposals relevant.
Planning a Date
- Use the availability sync to suggest windows that work for both people.
- Browse curated date ideas filtered by your shared interests and budget.
- Confirm logistics - time, place, and vibe - in a single tap once both people agree.
Frequently Asked Questions
When will ZeroDate launch in my city?
We are rolling out city-by-city. Joining the waitlist with your location helps us prioritize local launches and email you as soon as access opens.
How does verification work?
Before messaging or planning a date, you will complete a short ID check and selfie match. This protects the community and keeps dates authentic.
Can I adjust who sees my profile?
Yes. App settings let you manage discovery preferences, hide your profile temporarily, or delete your account entirely.
Where can I report a safety concern?
In-app safety controls let you block, report, or share details with our moderation team. For urgent issues, please contact local authorities first.
Need more help?
We are building out dedicated support channels. In the meantime, email support@zerodate.app and include any relevant screenshots or match IDs so we can investigate quickly.