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ZeroDate

Privacy Policy

Effective date: August 19, 2026

This policy explains how ZeroDate ("we", "our", "us") handles information collected through our website, waitlist, and mobile app. It describes our current practices and applies alongside any rights or protections that cannot be waived under applicable law.

1. Information We Collect

  • Waitlist details: email address and city when you join through the landing page, along with your required Terms/Privacy acknowledgement and marketing-email consent.
  • Account and profile data: email, profile basics, preferences, photos, interests, and other information you provide in the app.
  • Service activity: matches, messages, date-planning activity, reports, support requests, and related safety records.
  • Device and diagnostics: device information, app performance signals, approximate location or city, and push-notification tokens where enabled.
  • Analytics and subscription information: product usage events, subscription entitlements, purchase or receipt identifiers, and billing status supplied by app-store or subscription partners. Payment details are processed by those partners.

2. How We Use Your Information

  • Provide and personalize matchmaking, messaging, availability coordination, support, and other service features.
  • Measure usage, troubleshoot issues, improve the product, and maintain service security.
  • Process purchases, restore subscriptions, maintain entitlements, and provide billing support.
  • Administer the waitlist, provide waitlist-status or availability communications, and send account, service, safety, and support communications.
  • Send launch updates, invitations, or promotional emails where permitted based on the consent collected at waitlist signup or another lawful basis. You can unsubscribe from promotional email at any time.
  • Detect, investigate, and mitigate fraud, abuse, security incidents, or violations of our Terms, and comply with legal obligations.

3. Sharing & Disclosure

  • Service providers that support cloud hosting, authentication, databases, storage, analytics, push notifications, subscription management, app-store billing, communications, support, and safety operations.
  • App stores and subscription partners, including the relevant Apple or Google store and the subscription-management service used to process entitlements and restores.
  • Law enforcement or regulatory requests when required by applicable laws.
  • A successor or transaction partner if ZeroDate, its assets, or its services are reorganized, transferred, or acquired.
  • Aggregated or de-identified insights that cannot be tied back to individual people.

4. Data Retention

  • Waitlist submissions are stored until launch campaigns are completed or you request removal. Consent and suppression records may be retained as needed to honor your choices and document compliance.
  • Active account and profile data remains while you maintain a ZeroDate profile or as needed to provide the service.
  • Messages, reports, support records, subscription and receipt records, security logs, and other records may be retained as needed for safety, fraud prevention, accounting, dispute resolution, or legal obligations.
  • When you delete your account, we remove the account data and user-owned content from active systems where practical. Backups, records needed for legal or security purposes, and suppression records may remain for the period reasonably required for those purposes.

5. Your Choices

  • Access, update, or delete your profile and account through the app. If you cannot access the app, use the account-deletion instructions on our website.
  • Opt out of promotional email through the unsubscribe link in that message or by contacting zerodateapp@gmail.com. We may still send account, service, safety, or support communications that are necessary to operate the service.
  • You can withdraw marketing consent through the unsubscribe link in a promotional email or by contacting us. Request removal from the waitlist by contacting us; removal may not erase records we must retain for legal, security, or suppression purposes.
  • Manage notification preferences inside app settings.
  • Manage or cancel subscriptions through Apple or Google subscription controls, or through the subscription-management route provided in Settings. See our Terms for payment details.
  • Contact us to ask about applicable access, correction, deletion, portability, or other privacy rights. The rights available to you depend on your location and applicable law.

6. Minors

  • ZeroDate is restricted to adults 18+.
  • We do not knowingly collect data from children. Contact us if you believe a minor has provided personal information.

7. Contact and Changes

  • For privacy questions, requests, or concerns, contact zerodateapp@gmail.com or use the Contact us option below.
  • We may update this policy as we launch new features or expand to additional regions.
  • Material updates will be shared via email or an in-app notice before they take effect.

Contact

Questions or requests about your data? Email zerodateapp@gmail.com or use Contact us or visit Delete your account or review our Support center for additional resources.